Our Service Model

The business model of the OpenSky Center of Excellence is focused on delivering integrated services, executed under the highest quality standards for project development.

The following is the CoE services scheme:

STEP BY STEP SERVICE MODEL

GOVERNANCE – SHARED RESOURCES:

The CoE is a business unit of the OpenSky Consultores brand, which implements the best practices of Fujitsu's worldwide model. OpenSky along with Fujitsu share objetives, goals and strategies in the pursuit of achieving world-class results.

BILINGUAL TECHNICAL SUPPORT:

The CoE services are of great assistance to both users and enterprises. We offer bilingual technical assistance from and to Fujitsu; the CoE's support team has an active two-way communication with Fujitsu's support team.

SHARED TRAINING:

We have an excellent opportunity to create a great RunMyProcess experts community. The CoE offers virtual e-learning courses for RunMyProcess training, as well as the option of taking certification exams about the platform.

REFERENCE:

The BPM RunMyProcess Center of Excellence is a GENERATOR of best practices in the implementation of projects using this techology.

SUPPORT IN SALES:

The CoE is a sales support unit for the model's different participants, such as partners and clients.

Business Areas

Finance and administration, HR,
quality and service management, CRM,
sales and marketing, procurement and logistics,
field force automation (FFA),
Internet of Things (IoT) - and more.
We know them all .

DO YOU NEED HELP?

Our CoE offers the following services:

Creation of Demos



Effort estimation for the implementation of RMP projects, in terms of time and cost.

Modeling processess in the BPM notation used by RMP

Creation and development of web interfaces

Diagnosis and improvement of existing processes

Training courses


Technical support of running processes